Return And Refund Policy

NOTE: This return policy applies to items purchased only on this website.

All returns require prior authorization. If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. You can also contact us to request an authorization. Once authorization has been given, you will receive return instructions to your email. Returns received without a return authorization will be refused. Items received in a condition that is not compliant with our return policy will be refused.

30 Day Return Policy
I offer a 30 day return policy for new, visually unused items. I will exchange or refund the full purchase amount, less shipping, if you are not satisfied with your purchase. Due to health and safety regulations all cockrings and adult toys are not returnable. The only exceptions are manufacturer’s defects or errors.

Adult Toys 30 Day Exchange Policy
Due to health and safety regulations all cockrings and other adult toys are not returnable. The only exceptions are manufacturer’s defects. I will exchange an item received with a manufacturer’s defect within 30 days of delivery for an identical item, or refund it. Contact with me for more information how to return your product.

Items that cannot be returned for any reason: 
• Cockrings
• Glansrings
• Piercings
• Buttplugs
• Other intimate jewellery

Refunds:
Credits will be charged back to the original method of payment or by another methods if necessary. It takes approximately 5-7 business days for credits to appear on your statement after I receive the returned item.

Refunding Shipping Charges:
• If you receive the wrong item or if the item arrived damaged or defective, I will cover all return related shipping charges.
• If you are returning an item for any reason other than the ones stated above, shipping charges are the responsibility of the customer.

ATHUMANI will not accept returns for purchases made out of this website. Contact ATHUMANI for details of how to return your products.